All About Osprey Property Management

Our Team

At Osprey, we believe in doing things differently from your average Property Management Company. Instead of assigning each team member a set number of properties and expecting them to handle all aspects of property management, we have embraced a departmentalized structure. This unique model allows us to have specialists in each field, ensuring that every aspect of property management is handled with precision and expertise.

Let me provide you with an overview of our dedicated departments:

1. Owner Services: Our Owner Services department is your go-to resource for all matters related to property ownership. If you happen to have questions about your statement or are considering renewing a lease, our experienced team is here to help you.
2. Leasing: The Leasing department takes charge of listing your property on the market, managing showings, processing applications, and keeping you informed throughout the entire process.
3. Resident Services: Dedicated to meeting the needs of tenants, Resident Services collaborates with Owner Services to address any issues promptly. This team handles lease signings, renewals, and issue resolutions, and ensures tenants adhere to their lease agreements.
4. Maintenance: Our Maintenance division plays a crucial role in ensuring the upkeep of your property. They manage maintenance calls, process work orders, troubleshoot with tenants, and communicate effectively with vendors, tenants, and owners when maintenance issues arise.
5. Field Coordinator: The Field Coordinator serves as the eyes and ears of our entire operation. Conducting inspections, managing showings, reporting on property conditions, and capturing marketing photos are pivotal in allowing our team to remain focused in the office, delivering optimal service to our owners, and safeguarding their investments.

We believe that this departmentalized approach enables us to deliver unparalleled service by leveraging specialized skills in each area of property management.